Privacy Policy

Effective Date: 15/02/2026

Company Name: DePaor Group
Business Address: Dubai, United Arab Emirates
Contact Email: hello@senecachat.com

1. Introduction

This Privacy Policy explains how DePaor Group ("we", "us", or "our") collects, uses, and protects your information when you use the Seneca mobile application (the "Service").

By using the Service, you agree to the collection and use of information as described in this policy.

2. Information We Collect

2.1 Information You Provide

• Email address
• Account credentials
• User-generated reflections or notes
• Communications with support

2.2 Automatically Collected Information

• Device information
• IP address
• App usage data
• Crash logs
• Analytics data

2.3 Payment Information

Payments are processed by Apple App Store, Google Play, or other payment providers. We do not store full payment card information.

3. How We Use Your Information

We use information to:

• Provide and operate the Service
• Personalize content and features
• Process subscriptions
• Respond to support inquiries
• Improve performance and security
• Comply with legal obligations

4. AI Processing

Some user inputs may be processed by third-party AI providers to generate content and responses.

We do not use user data to train public AI models.

AI providers process data solely to provide the requested functionality.

5. Data Sharing

We may share information with:

• Cloud hosting providers
• Authentication providers
• Analytics services
• Payment processors
• Legal authorities when required

We do not sell personal data.

6. International Data Transfers

Your information may be processed in countries outside your country of residence. By using the Service, you consent to such transfers where permitted by law.

7. Data Retention

We retain personal data only as long as necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes

You may request deletion of your account and associated data by contacting hello@senecachat.com.

8. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccuracies
• Request deletion
• Restrict or object to processing
• Withdraw consent

To exercise these rights, contact depaorgroup@gmail.com.

9. Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no system can guarantee complete security.

10. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal data from children under 13. If we become aware of such data collection, we will take appropriate steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Service after updates constitutes acceptance of the revised policy.

12. Contact

DePaor Group
Dubai, United Arab Emirates
Email: depaorgroup@gmail.com